Wednesday, March 01, 2006

Janet Scannell

Educational Technology through the Lens of Maslow, Janet Scannell, Bryn Mawr College

It is very clear to all of us who support users that their needs are not the same. That is a well established principle and one that has led to discussion of different training scenarios for different learning styles and many other approaches. In considering the future of educational technology I would propose a new way of looking at what our users need. A mapping of Maslow’s hierarchy of needs to a hierarchy of the needs of computing users yields some interesting principles for how we approach users on different issues at different times. In other words I would propose that in addition to the user’s style or skill level we also need to consider which type of need is not being met at the moment.

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